Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Name, phone number, email address, and booking details.
• Vehicle Details: Registration number, make/model (if required for booking).
• Location Data: Pickup and drop-off locations to provide the service.
• Payment Information: Processed through secure third-party gateways (we do not store sensitive card details).
• Usage Data: Device information, app/website activity, and service feedback.

How We Use Your Information

Your data is used for the following purposes:

• To confirm and manage your bookings.
• To assign a driver and provide safe, reliable service.
• To process payments securely.
• To communicate service updates, offers, or policy changes.
• To improve our services through feedback and usage analysis.
• To comply with legal or regulatory requirements.

Sharing of Information

We respect your privacy and do not sell or rent your data. We may share information only in the following cases:

• We respect your privacy and do not sell or rent your data.
• With Drivers: Limited details required to complete your booking.
• With Third-Party Providers: For payment processing, customer support, or technical services.
• For Legal Reasons: When required by law, regulation, or government authority.

Data Security

• We take reasonable technical and organizational measures to protect your information.
• No system is 100% secure, and we cannot guarantee absolute security.

Data Retention

• We retain your personal data only as long as necessary to provide our services or comply with legal obligations.
• Once no longer needed, data will be securely deleted.

Your Rights

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data (subject to legal obligations).
• Opt out of promotional communications at any time.

Cookies & Tracking (For App/Website)

• Our app/website may use cookies and similar technologies to improve user experience.
• You can manage or disable cookies in your browser settings.

Policy Updates

• We may update this Privacy Policy from time to time.
• Any changes will be posted on our app/website with the revised effective date.
• Continued use of our services means you accept the updated policy.